Serene Bay 10'x12' Pergola Box 1 of 3

Outdoor Curbside Delivery

Our Outdoor Drop-Off Delivery service provides convenient delivery of your furniture to the ground-level exterior entrance of your home, apartment building, or commercial property.

Important Delivery Information:

Curbside / Ground-Level Delivery Only: Items will be delivered to the designated exterior entrance at ground level. This service does not include carrying furniture inside, upstairs delivery, or placement in specific rooms.

No Assembly Included: All furniture is delivered in its original factory packaging. Unpacking, assembly, and packaging removal are not included.

Adult Signature Required: An adult aged 18 or older must be present to receive and sign for the delivery.

Inspect Upon Delivery: Customers are encouraged to inspect the packaging and items for any visible damage before signing the delivery receipt.

Damage Reporting: Any damage must be reported to our customer service team within 24 hours of delivery by calling 346-774-2919 or emailing sales@oliviafurniture.com.

Please Note: Delivery personnel are not responsible for moving furniture inside the property, assembling products, or removing packaging materials.

Indoor Drop-Off Delivery

Our Indoor Drop-Off Delivery service provides convenient delivery of your furniture just inside the ground-level entrance of your home, apartment, or commercial property.

Important Delivery Information:

Inside Entrance Delivery Only: Furniture will be delivered just inside the main entrance. This service does not include upstairs delivery, moving furniture to specific rooms, or furniture placement.

No Assembly Included: All furniture is delivered in its original factory packaging. Unpacking, assembly, and packaging removal are not included.

Adult Signature Required: An adult aged 18 or older must be present to receive and sign for the delivery.

Inspect Upon Delivery: Customers are encouraged to inspect the packaging for any visible damage before signing the delivery receipt.

Damage Reporting: Any damage must be reported to our customer service team within 24 hours of delivery by calling 346-774-2919 or emailing sales@oliviafurniture.com.

Please Note: Delivery personnel are not responsible for unpacking, assembling, or removing packaging materials.

Room of Choice Delivery

Our Room of Choice Delivery service offers added convenience by delivering your furniture directly to your preferred room within your home or business.

Important Delivery Information:

• Delivery to Your Preferred Room: Our delivery team will bring your furniture to the designated room, provided the location is safely accessible and there is sufficient clearance through doorways, hallways, and staircases.
• No Assembly Included: Furniture is delivered in its original factory packaging. Unpacking, assembly, and packaging removal are not included.
• Adult Signature Required: An adult aged 18 or older must be present to receive and sign for the delivery.
• Inspect Upon Delivery: Customers are encouraged to inspect the packaging for any visible damage before signing the delivery receipt.
• Damage Reporting: Any visible or concealed damage must be reported within 24 hours of delivery by calling 346-774-2919 or emailing sales@oliviafurniture.com.
• Customer Responsibilities: Customers are responsible for unpacking, assembling their furniture, and properly disposing of all packaging materials.

Please Note: Delivery is subject to safe access and adequate space. Additional services, including furniture assembly, unpacking, and packaging removal, are not included.

White Glove Delivery & Professional Setup

Experience the ultimate convenience with Olivia Furniture's Premium White Glove Delivery Service, designed to provide a seamless, stress-free furniture delivery experience from start to finish.

Service Area: White Glove Delivery is available exclusively within the Greater Houston area. Availability may vary depending on your specific location.

What's Included:

• Room of Choice Delivery: Our professional delivery team will carefully transport your furniture directly to your preferred room, provided the location is safely accessible.
• Delivery Notifications: Receive email or text updates regarding your scheduled delivery, when available.
• Professional Assembly & Setup: Our experienced team will unpack, assemble, and position your furniture in your desired location.
• Furniture Inspection: We inspect your furniture upon delivery, perform basic cleaning, and address minor assembly or adjustment issues when possible.
• Product Demonstration: Our team will explain basic furniture features and demonstrate their operation when applicable.
• Packaging Removal: We remove all packaging materials after setup, leaving your space clean and ready to enjoy.
• Adult Signature Required: An adult aged 18 or older must be present to receive, inspect, and sign for the delivery.
• Damage Reporting: Any damage or delivery-related concerns must be reported within 24 hours of delivery by calling 346-774-2919 or emailing sales@oliviafurniture.com.

Important Information:

• White Glove Delivery is available only in the Greater Houston area and is not offered for out-of-area or out-of-state deliveries.
• Service availability and pricing may vary based on delivery location, furniture type, and accessibility.
• Customers must ensure clear and safe access through doorways, hallways, and staircases.
• Additional services, such as moving existing furniture or removing old furniture, are not included unless specifically arranged in advance.

Please contact our customer service team to confirm White Glove Delivery availability and pricing for your address before placing your order.

*** DISCLAIMER

Olivia Furniture reserves to right cancel any orders or delay the shipments for reasons including but not limited to manufacturer, carrier, stock, and/or cost related issues on out-of-state orders without prior notice.